Welcome to Intertape Polymer Group's E-Business Customer Center
We are pleased to present you with an up to the minute realtime link to your orders in IPG's system. This online service is designed to provide IPG customers with timely communication of vital information.

IPG e-Business (B2B) Benefits
As more and more companies reduce costs and increase computer based business processes, it becomes more important that Suppliers and Customers exchange information using electronic methods to achieve their overall strategies and meet the defined revenue and cost objectives.

IPG utilizes the latest state-of-the-art electronic methods to move information between systems and users. It is a proven fact that electronic transactions improve the total business process, while providing the following benefits:

Increased Productivity

• Reduced errors as a result of eliminating the manual data entry and interpreting the figures from a facsimile document
• Improved cycle time saves potentially hours of delay in entering the order for processing
• Improved performance is achieved as a result of accurate data and no Customer Service call-backs
• Increased service levels are achieved with reduced returns, and back orders and allowing the CSR personnel to specialize on service and support issues

Immediate Access to Information

• Real-time access to all information related to purchase orders, shipments, pricing, and products
• Immediate access, 24 hours per day, 365 days per year, to the following information
  • Order Status
  • Shipment Tracking
  • Pricing Inquiry and Download    (test market businesses)
• Planned enhancements for 2006-2007
  • Pricing Inquiry and Download    (all customers)
  • Item Inquiry, Product Comparison, and Product Specifications (Electronic Product Catalog)
  • Product Sample Requests
  • On-Line Order Entry
  • Financial Information (Invoices, Statements, Accounts Receivable Agings, etc)
  • Dynamic HTML Reports as defined

IPG e-Business Integration Outline
IPG provides the full range of tools and delivery methods to integrate electronic business methods into our systems. We support the following functions:

• EDI (Electronic Data Interchange)
  • This is an industry standard file and transaction mapping process that allows defining a ”trading partner” relationship between the supplier and the customer
• Web Page / Internet
  • These are Web-based tools (B2B) that allow information exchange via the World Wide Web (Internet)
• XML (Extensible Markup System)
  • These tools provide a dynamic method of transferring information between system, as opposed to the “fixed” format of EDI
• EFT (Electronic Funds Transfer)
  • This is a method to send electronic information to the banks for payment processing

IPG has a dedicated team of technical and business professionals ready to support your e-Business integration efforts. Please contact the following support group via phone or e-mail for more information:

Please visit our Customer Center and give us your feedback on this site to help us better serve you.